Security

Security is foundational to everything we build. Learn how we protect your data and infrastructure.

🔐

Encryption

All data is encrypted both in transit and at rest using industry-standard protocols.

  • TLS 1.3 for all data in transit, including SIP signaling and media streams
  • AES-256 encryption for data at rest in our databases and storage systems
  • SRTP for secure real-time media (voice and video) encryption
  • Automated certificate management with 90-day rotation
🏗️

Infrastructure Security

Our cloud infrastructure is built on leading providers with multiple layers of security.

  • Deployed across multiple redundant data centers worldwide
  • DDoS protection and Web Application Firewall (WAF) at the network edge
  • 24/7 network monitoring with automated threat detection
  • Regular vulnerability scanning and third-party penetration testing
👥

Access Control

Granular access controls ensure that only authorized personnel can access your data.

  • Role-based access control (RBAC) with least-privilege principle
  • Multi-factor authentication (MFA) enforced for all administrative access
  • SSO integration via SAML 2.0 and OAuth 2.0
  • Complete audit logging of all access events with 12-month retention
🚨

Incident Response

We have a dedicated security incident response team (SIRT) on call 24/7/365.

  • Automated alerting and escalation within 5 minutes of detection
  • Structured incident response plan aligned with NIST framework
  • Mandatory post-incident reviews and security posture improvements
  • Timely disclosure of security incidents as required by applicable regulations
✅

Compliance

We maintain compliance with major security and privacy frameworks.

SOC 2 Type II ISO 27001 GDPR CCPA HIPAA BAA

Annual third-party audits validate our security controls and compliance posture. Certifications and reports are available upon request.

💡

Security Best Practices for Users

Help us keep your account secure by following these recommendations:

  • Use strong, unique passwords and enable multi-factor authentication
  • Regularly review account activity and extension configurations
  • Keep SIP credentials confidential and rotate them periodically
  • Report suspicious activity to security@ippbx.io immediately